The Authenticator Removal Form is currently offline while we address an issue. The good news is that a representative can still assist you with removing the authenticator via Live Chat, ticket, or by phone.
To remove the authenticator select the following options:
Begin here> Battle.net Account > I canât log in > I want to remove my authenticator > Continue
Do not click âRemove Lost or Broken Authenticatorâ! You will receive an error as this link directs you to the removal form.
Instead select either Live Chat, Submit a Ticket, or Phone Support. You do not need to be able to log in to use these options.
As a reminder, Live Chat is only available during phone hours. If youâre unable to reach a representative during this time, youâre welcome to submit a ticket.
We appreciate your patience and we hope to have the issue resolved soon.
This post has been re-stickied as the Authenticator Removal form is currently disabled to address an issue. Please refer to the steps above for help in removing authenticators from accounts during this time. ___________________________________